IMAGES: time lapse view of a construction site; Leah Ferguson, Manager of volunteer services is interviewed; footage of Maureen arriving at the hospital in her Volunteer uniform
Voiceover: Maureen's a little bit of a superstar around the hospital. Everybody knows Maureen. People are drawn to her. I think she has an amazing energy.
IMAGES: Dale Fraser, Grampians Health CEO is interviewed; footage of Maureen interacting with other volunteers in the hospital at a desk labelled with ‘we’re here to help’
Voiceover: She's at the volunteer desks. She's at various functions and events that I go to.
IMAGES: Leah Ferguson, Manager of volunteer services is interviewed; footage of Maureen walking throughout the hospital with other volunteers
Voiceover: She's kind and positive, and I think she's patient with people. She really brings a sense of calmness, peace, and absolute passion for volunteering.
IMAGES: Dale Fraser, Grampians Health CEO is interviewed
Voiceover: I was born and bred in Ballarat. I have my husband Alan, and three children and four grandchildren, and I started my nursing training here many, many years ago and worked as a nurse for 35 years. Been volunteering for about 14 years now. You just gotta be generous and willing to listen to people, be mindful of people's privacy. I have found over the years that people just want to talk. You can see the pressure is relieved after they've talked to you for a while.
IMAGES: Maureen Woodford, Volunteer is interviewed; camera cuts between Maureen’s interview, aerial footage of Ballarat, and footage of Maureen working with other volunteers in the hospital
Voiceover: Often people don't choose to share their health journey with family and friends, but they really do often share it with our volunteers.
IMAGES: Leah Ferguson, Manager of volunteer services is interviewed
Voiceover: Even if you just sit down for couple of minutes and just spend the time of day with them, the volunteers do a really good job doing that.
IMAGES: footage of Maureen reading thank you cards received from patients; Maureen Woodford, Volunteer is interviewed
Voiceover: with them, the volunteers do a really good job doing that.
IMAGES: Leah Ferguson, Manager of volunteer services is interviewed; montage of Maureen reading thank you cards received from patients, footage of handmade beanies gifted to patients
Voiceover: Maureen's work across the hospital is so valuable, and it's not just to the patients, but it then leads off to the staff and the families going up into an oncology appointment, sitting in the wellness center, making people a cup of tea, sharing their time and sharing their experience, and providing comfort's really, really important.
IMAGES: Maureen Woodford, Volunteer is interviewed
Voiceover: In the cancer center. We are just here to chat to people, help them in any way, and it's when they come up and give you a hug when they're finished their treatment. That's a pretty good memory too.
IMAGES: footage of Maureen working with other volunteers in the hospital; Leah Ferguson, Manager of volunteer services is interviewed
Voiceover: Telling her to slow down a lot and not take on every shift is probably a challenge for her because she constantly wants to help people out. Maureen as a volunteer having her name on the Crane. It's such an amazing representation for all of our volunteer team. Maureen's the perfect person to do that. To have her acknowledged publicly for what we know Maureen is capable of and does every single day, it's an absolute treat. Everybody plays their part, but I definitely think Maureen is a great representative of all of our volunteers here at Ballarat.
IMAGE: Leah Ferguson, Manager of volunteer services is interviewed; timelapse footage of a construction site; a photo of Maureen in front of the crane
Voiceover: It is pretty special because a crane is part of a bigger plan, to build this new building. I'm happy to be involved there and have it named after me to represent all volunteers in the Grampians Health area. They do a great job. To have a small opportunity to recognise that for a person who wants to be unsung is a real privilege.
IMAGE: Maureen Woodford, Volunteer is interviewed; a montage of footage of Maureen and other volunteers; Dale Fraser, Grampians Health CEO is interviewed; aerial footage of Ballarat
TEXT: Your bigger and better Ballarat Base Hospital redevelopment is set for completion in 2027.
IMAGE: A screen with a white background displays an ‘in partnership with Grampians Health’ logo. A sliding transition screen then displays the Victorian Health Building Authority and Victoria State Government logos and the web address vhba.vic.gov.au
End of transcript
