Lupe Barros, Environmental Manager, Footscray Hospital
When Lupe Barros clocks on every weekday at 6am, making sure Footscray Hospital has a full team of patient services assistants and cleaners is her top priority.
For the Uruguay-born Environmental Services Manager, overall staff-wellbeing is fundamental.
'I try to be very accommodating with shifts, and with everybody’s stories, because I understand what it’s like," says Lupe, who migrated to Australia as a young mum in her early 20s.
'A lot of the people in my team have come to Australia with the same issues that I had. No family here, no one to help look after their little ones, and the language (difficulties).'
There are about 160 people in the patient services and environmental services teams at Footscray Hospital. It’s a source of pride for Lupe to reel off the diverse nationalities among them.
'It means a lot to me to be able to give my staff opportunities,' Lupe says. 'Many of them are just starting their lives here in Australia, and they are really lovely people and they are very hard workers.'
Lupe recalls her own move to Australia, with her husband, Miguel, and their infant son, Pablo, in the early 80s, with mixed emotions.
The couple moved home to Uruguay after one and a half years, but after welcoming their daughter Tatiana they compared the quality of life in Australia and decided to move back to Melbourne.
The early years were a struggle. Lupe and Miguel worked in retail for many years, before starting at Epworth Hospital as patient services assistants. Both moved up the ranks as they raised their family.
Miguel is now Environmental Services Manager at Northern Health. Lupe has been in the same role at Western Health since 2021.
'I love working here, and I love my team – I’m so proud of them,' Lupe says.